I purchased the Yeat Early Entry VIP Merch Package. What does this include?
- One (1) General Admission Ticket
- Exclusive Yeat VIP Merchandise Package
- Early Entry into the venue
- Dedicated VIP Entrance
- Commemorative VIP Laminate
When will I receive my VIP Package concert ticket?
Please check your order receipt for your concert tickets delivery method. It is most likely a mobile ticket or held at will call. On the day of the event, you will check in by showing your photo ID to match the name on file with your order and your ticket to the show.
The VIP details will be sent to the email address provided at checkout a few days before the event.
When does check-in for the VIP experience begin?
Typically VIP experiences will occur anywhere from 1-2 hours before general doors time. Please note check-in times vary per show. The full check-in details will be sent to the email address provided at purchase a few days before the event from Granted, who will be hosting the VIP Experience.
What are the logistical details of my VIP Experience?
You will most likely need to arrive around 1 to 2 hours* before the doors open to the general public near the main entrance of the venue to participate in early entry. Granted will be hosting the VIP experience. Granted's VIP Concierge at the venue will mark your attendance, direct you to our table to pick up your VIP Merch package, plus hand you your VIP laminate. You will then be escorted inside the venue.
Please note that all ticket holders must follow the health & safety measures outlined by the venue. Check the venue's website for more details. Granted will communicate all finalized timing details with you closer to your show date.
*All timing subject to change and complete details emailed prior to the show.
When will I receive the VIP details?
Once you have completed your purchase, you will receive an order confirmation to the email address provided at purchase. Please be sure to check your spam folder in case the message gets filed there. A few days before the event, you will receive the full VIP details to the email address provided at checkout. This email will include information on the check-in time, location, and what to expect. If you have any questions leading up to the event, please reach out to email@example.com
What happens if I'm late?
If you arrive later than the communicated arrival time, you may not be able to participate in early entry. Please arrive as close to the suggested arrival time as possible to ensure you are on time. Also, the VIP items included with your package (such as the VIP merch Package) may be picked up at our VIP booth up to 30 minutes after general door time.
If I can't make it, can you ship me my VIP items?
No; we cannot ship unclaimed VIP items.
Can I have a Meet & Greet?
No M&Gs are included on this tour.
Will there be any food or drink available?
Food and drink is not included with your package. Note that the venue's concession stands will likely not be open prior to the general public doors opening.
Is there a lounge included?
A lounge inside of the venue is not included with your package.
Can I change the name on my order?
The name on the VIP list will be the name provided during checkout. If you purchased the VIP package for a friend, they would be able to check-in under your name by bringing a copy of the purchaser’s ID and a note explaining that the package was purchased for the new attendee.
Can I cancel my order?
No, all upgrade purchases are final and cannot be canceled, as noted at the time of purchase.
Can I purchase additional VIP Packages?
Yes! You can CLICK HERE to purchase additional VIP packages if available, as there is a limited supply.
I have more questions!
Sounds good! If you have any further questions, please email Granted at firstname.lastname@example.org. We're happy to help.