I purchased the Lil Wayne Exclusive VIP Merch Package. What does this include?
- One Reserved Seated Ticket in the First 10 Rows (where applicable)
- Lil Wayne VIP Exclusive Skate Item
- 2 Additional Lil Wayne VIP Merchandise Items
- Commemorative VIP laminate
- On-site VIP host
*Please note that all sales are final. All ticket holders must follow the health & safety measures outlined by the venue. Check the venue’s website for more details.
**Meet & Greets and/or Early Entry are not included in any package offered on this tour. Package contents, including seating, cannot be modified.
When will I receive my VIP Package concert ticket?
Please check your order receipt for your concert tickets delivery method. It is most likely a mobile ticket or held at will call. On the day of the event, you will check in by showing your photo ID to match the name on file with your order and your ticket to the show.
The VIP details will be sent to the email address provided at checkout a few days before the event.
I purchased the Live Nation VIP Club. Where can I get more info on this?
Granted is not affiliated with the Live Nation VIP Club. For more information, please reach out to Live Nation / Ticketmaster directly.
What are the logistical details of my VIP Experience?
You will most likely need to arrive around 1 to 2 hours* before the doors open to the general public near the main entrance of the venue to participate in the early entry experience. Granted will be hosting the VIP experience. Granted's VIP Concierge at the venue will mark your attendance, direct you to our table to pick up your VIP Gift package, and hand you your VIP laminate before escorting you inside the venue.
Please check your receipt for delivery instructions.
Please note that all ticket holders must follow the health & safety measures outlined by the venue. Check the venue's website for more details.
*All timing subject to change and complete details emailed prior to the show.
When will I receive the VIP details?
Once you have completed your purchase, you will receive an order confirmation to the email address provided at purchase. Please be sure to check your spam folder in case the message gets filed there. A few days before the event, you will receive the full VIP details to the email address provided at checkout. This email will include information on the check-in time, location, and what to expect. If you have any questions leading up to the event, please reach out to support@granted.co
What happens if I'm late?
If you arrive later than the communicated arrival time, you will not be able to participate. Please arrive as close to the suggested arrival time as possible to ensure you are on time. VIP check-in is not optional if you wish to receive your merchandise package. If you miss VIP check-in, your package WILL NOT be shipped.
If I can't make it, can you ship me my VIP items?
No; we cannot ship unclaimed VIP items.
Will there be any food or drink available?
Food and drink is not included with your package. Note that the venue's concession stands will likely not be open prior to the general public doors opening.
Is there a lounge included?
A lounge inside of the venue is not included with your package.
Will each member of my party be required to purchase a VIP Merch Package in order to attend as a VIP?
Yes, each VIP Merch Package allows access for one person. If you'd like for your entire party to attend, then you will have to make sure you purchase a VIP Merch Package for each individual.
Can I change the name on my order?
The name on the VIP list will be the name provided during checkout. If you purchased the VIP package for a friend, they would be able to check-in under your name by bringing a copy of the purchaser’s ID and a note explaining that the package was purchased for the new attendee.
Can I cancel my order?
No, all upgrade purchases are final and cannot be canceled, as noted at the time of purchase.
Can I purchase additional VIP Packages?
Yes! You can CLICK HERE to purchase additional VIP packages if available, as there is a limited supply.
I have more questions!
Sounds good! If you have any further questions, please email Granted at support@granted.co. We're happy to help.