For Live Events: Please review your confirmation receipt, after placing your order, to confirm the method of delivery. There will also be details on when you can anticipate receiving your ticket(s). We guarantee that your tickets will arrive in time for the event!
For VIP Packages: Typically, with VIP Packages (that include a ticket) you will receive your ticket upon your arrival at the VIP check-in, on the evening of the show. We will provide you with further instructions about a week prior to your event. You'll just need to show proof of purchase and your photo ID to gain access.
For Auctions: If you won an auction (Congrats!) you will receive a direct email from Granted with further instructions. Typically, there is an organization period following the Auction to ensure that the timing & details work for both parties involved. We'll be in communication with you via email (and sometimes phone) to confirm the details on your experience.